Industry Solutions
First Hello Technology
The Razor Predictive Dialer System offers First Hello technology for an instant connection with the customer.
Agent Monitoring
More than just an predictive dialer, Razor's state-of-the-art agent monitoring system allows you to choose from three different monitoring levels: Silent, Coach or Barge.
Branched Scripting
Razor's predictive dialer software allows managers to create advanced branched scripting. Branched scripting allows call center agents to give customers pre-scripted answers to questions.
IVR Software
IVR Software allows you to qualify your customers by giving them pre-recorded options to select by keytone and then transfers them to the appropriate department.
FAQ's
Razor's FAQs help to eliminate some of the confusion commonly found with predictive dialing software. |
